Refund Policy – LeftBrain Hotshots Consulting
We aim to ensure your complete satisfaction with our services.
At LeftBrain Hotshots Consulting, we aim to ensure your complete satisfaction with our app and related services. However, if you are not entirely satisfied with your purchase, you may be eligible for a refund under the following terms:
1. Eligibility for Refunds
- Refunds are only granted for accidental or duplicate purchases.
- Refund requests must be made within 7 days of the original transaction.
2. Rescheduling Policy
- Users may reschedule a consultation up to 24 hours before the scheduled time without any charges.
- Rescheduling within 24 hours may attract a fee or may not be permitted depending on consultant availability.
3. Non-Refundable Items
- If the service has already been rendered, either partially or fully.
- Change of mind or dissatisfaction unless professional conduct is breached.
- Late arrival or no-show by the user.
- Requests made after 7 days of the appointment date.
4. How to Request a Refund
- Email us at support@leftbrainhotshots.com with order details (email, order ID, and reason).
- Our team will respond within 3 business days.
5. Processing of Refunds
- Once approved you can expect the refund to be credited within 7-10 business days.
6. Disputes
- Contact us first before escalating to a payment processor.
- We work diligently to resolve all issues within policy guidelines.
We reserve the right to update this refund policy at any time. Visit www.leftbrainhotshots.com/refund-policy for the latest version.
Thank you for choosing LeftBrain Hotshots Consulting!
LeftBrain Hotshots Consulting
support@leftbrainhotshots.com